Goods returned after the due date will incur an additional charge pro rata to the length overdue. Please see the detailed charge structure in-store or on our web site.
There will be a minimum cancellation fee of £20 per outfit if you have given us more than seven days notice of your intention to cancel. Any items cancelled with less than seven days notice will be liable for full payment. If you have used one of our special offer schemes,
the terms and conditions and cancellation clauses relating to that scheme will additionally apply.
A charge (up to the full retail value) may be levied for any loss or damage whilst the goods are in the customer's care, unless covered by the accidental damage waiver (ADW). The ADW provides cover for accidental damage up to the retail value of the goods hired. It does not cover hats and some "designer" outfits. It does not cover loss, theft or malicious damage, nor does it cover events already covered by other insurance. Loss of suit carriers, hangers etc. will be charged at the current prices as displayed in-store or on our web site.
The Security Deposit charged or payment card details retained as security will be refunded or cancelled only on return of the hired goods in accordance with these conditions of hire and may be used in part or in full to satisfy your obligations for additional charges.
Nothing in these terms and conditions shall affect your statutory rights.