Dear
Blacktie, Thank-you for your follow-up email.
My comments are below.
- Placing your order
: VERY straightforward using your easy to use website. I was a little
confused about how to agree to your terms and conditions, in order to
pay electronically but, in the event, one of your staff contacted me
promptly, by phone, for my payment details.
- Order Processing and
contact with our staff : Your staff were very helpful and courteous.
- Delivery : The
items were delivered to my desk, you cannot get better than that! The
delivery/collection service that you offer was a BIG reason that I chose
you. A friend of mine had to collect his DJ in the pouring rain, by
public transport and only paid a few pounds less than I did.
- Collection : Just
as easy as collection. I left the suit and shirt, in the delivery box
provided, at my work reception and it was collected the same morning
by the courier service.
- Quality of clothing
supplied and fit etc : The quality of both the suit and shirt was
good and they were both spotlessly clean.
- Other Comments
: Overall, I was delighted by your service. In fact I have recommended
your site to friends and put it forward for inclusion into BP's "Virtual
Village". I found the website easy to use, intuitive and informative,
especially the "etiquette" section. The garments arrived with
time to spare and were VERY clean and the delivery/collection service
was efficient and reliable.
Best regards
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SJ
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